Campaigns allow users to send targeted messages to large groups of contacts from a single, centralized workflow. Users can create audience segments using contact lists and filters, personalize content with dynamic fields, schedule deliveries, and track campaign performance. This feature is designed for large-scale communications across supported channels and provides visibility into delivery status, engagement, and results.
This article explains how to enable YakChat Campaigns in your plan and assign the Campaign User role to individual users or multiple users in bulk.
Follow these steps to enable Campaigns in your plan settings.
Step 1: Open Plans
Note: Campaigns are only available on the Professional plan (containing the label “Professional”). If you're using the Standard plan, you will not see this option.
Step 2: Enable Campaigns
Only users with the following roles can enable Campaigns: Company Admin, Reseller Admin, Referral Admin, and Partner Admin.
After enabling Campaigns, assign the Campaign User role to users who need access. You can assign this role individually or in bulk.
Assign to an Individual User
The user will now have access to Campaigns.
Assign to Multiple Users (Bulk Actions)
All selected users will have the Campaign User role applied.
Campaign Access by Role
| Role | Campaigns Access |
|---|---|
| Company Admin | Yes |
| Manager | Yes |
| Campaign User | Yes |
| User | No |