Overview

To enable a text message to be sent from any web-based business system (e.g. CRM, Recruitment, Healthcare system) in as few clicks as possible – ideally one click to open the YakChat app new next page with the number populated so that the user only needs to type the text and send.

What does it do? 

1. User can install an extension to Microsoft Edge or Google Chrome to provide the functionality. They will be able open the YakChat window at anytime by clicking on the extension or sidebar icon
2. Users can open the YakChat app pop-up or sidebar window at any time to view recent conversations and use YakChat in the normal way whilst still viewing my web-based business system.
3. Users can easily select a number which will open a new message window in the YakChat app with the number added so that they can simply type their message and send without having to add the number. 
4. User can hover over the phone number that opens YakChat. Clicking YakChat icon that appears or highlighting the number and right-click to select to send a text.
5. User can see the total unread messages for all of my inboxes in the extension icon. This allows me to keep an eye on the number of unread messages without opening the YakChat window.
   
   

---

Install YakChat extension in Chrome

Important: You can't add extensions when you browse in Incognito mode or as a guest.

1. Open the Chrome Web Store
2. Search for YakChat browser extension
   
3. Click Add to Chrome
   
4. Some extensions will let you know if they need certain permissions or data. To approve, click Add extension.

Note: Make sure you only approve extensions that you trust.

To use the extension, click the YakChat icon to the right of the address bar. If you’re using a computer through your work or school, your organization might block some extensions.

Option 1: YakChat through the side bar

Click on the YakChat icon on your browser extension and login to your YakChat account. You may open your YakChat on the side bar for easy access

Option 2: YakChat Automatic Phone Number detection

You can now message any number in your Google Chrome browser by just hovering your mouse to any phone numbers. The YakChat messaging icon will show up, click that and it will open YakChat messaging app in the side bar while automatically adding the number in the To section of a new message. 

Note: This will only work if the Enable phone number detection is on