Outbound SMS Disabled for Unregistered 10DLC

Outbound SMS Disabled for Unregistered 10DLC Campaign

Overview

Any phone number (VoIP or SMS enabled landline) not linked to an approved 10DLC campaign will be blocked from sending SMS messages. This applies to all numbers sending texts to U.S. phone numbers. For more information about 10DLC registration please refer to this article 10DLC Guide and Best Practices.


What do I need to know?
This change reflects an industry-wide movement towards supporting registered traffic over many years. The campaign registration and vetting processes ensure that your services running on 10DLC comply with the carrier policies and industry best practices. Registration also ensures you minimize cost to your business by avoiding increasing unregistered surcharges (more details on surcharges can be found here.)

What do I need to do?
Please ensure your 10DLC registration has been submitted and approved. YakChat representatives will ensure to associate all your numbers with your approved campaign and by ensuring it follows the guidelines and best practices so that you do not experience any blocking.