Caught up in a whirlwind of activity in Microsoft Teams? That's when crucial chats can be missed which is why YakChat will always notify you of incoming texts, wherever you are in Microsoft Teams. In this article we will explain how different notifications and how you can enable and use them. 

Notifications in Teams are provided by a Teams bot and you know which joins the YakChat text messaging service with Microsoft Teams chat.  Each inbound text message creates a Chat in Teams showing the text message, the contact name or number and any pictures that are included (MMS).  The Teams user is notified of the new inbound text message in the same way as a normal Chat in Teams by providing a notification popup which when clicked navigates to the chat message containing the text message. If the notification is missed then an unread notification will be displayed in Teams.

When you're actively using YakChat and a new text land in your inbox, you’ll instantly receive a new message alert, and this will be accompanied by a sound to grab your attention. However, many of us prefer to keep the messaging app hidden while we’re working elsewhere on other tasks. In this case, a notification will appear wherever you’re working in Microsoft Teams. That way, you can confidently work in other applications, knowing that you'll always receive real-time alerts for unread messages. 

1. Chat Notification - This is the number in red showing in the Chat bubble of Microsoft Teams. When a new message comes in, the number in red will show how many messages came in.
   
2. Teams Notification (Pop up) - This is the pop up that shows up alerting you that a message comes in. This works if your Device allow Microsoft notifications.
   
   

When you received in a message, it will now show up in the Microsoft Teams Activity section. You can click on the Activity, and it will display the message in YakChat messaging application. 

How to enable Microsoft Teams Notifications for YakChat

1. Login to your Admin Portal and then go to Users

2. Locate the user, click on their name, and click Edit

3. Under Microsoft Teams Notifications, you will have the following options to enable using the toggle 

1. Chat and Teams Notifications
   
2. Activity Feed Notifications

Note: To use the Activity feed notification, you will need to be in YakChat version 2.2.x or later. 

4. Click Save

Inbound text messages are provided as a Teams Chat for Personal Inboxes (not Post in a Teams channel) so that only the inbox user that is signed into Teams receive the notification.  The user will receive a Teams Chat notification popup and any unread message notifications will be displayed as an unread Chat and as an unread message in the YakChat icon if YakChat is pinned to the Teams sidebar.

For Shared inboxes, inbound text messages are provided as a Post to the Teams Channel that the Shared inbox is added to, so that all Teams channel members will receive the notification and be able to read and reply to the text message.  The users will receive a Teams Post notification popup and any unread message notifications will be displayed as an unread Activity  in the Teams sidebar and the owner of the conversation is also mentioned so that they can see the message is for them.