How to connect to your Twilio SMS service

How to connect to your Twilio SMS service

Overview

YakChat can connect with your Twilio telephony service in 3 easy steps: These are:
  1. Obtain our Account SID & Auth Token
  2. Configure a phone number for SMS/MMS
  3. Send API information to YakChat at info@yakchat.com 
After these steps, we’ll then test the connection for you and confirm when everything is set up.

Step 1: Account SID & Auth Token

Go to your Twilio Console and either select the primary account or the subaccount that you would like to integrate with YakChat.  Copy the Account SID and Auth Token that is displayed on the home page of the primary account or subaccount and save it so that it can be sent to YakChat in step 3.





Step 2: Select & Configure a Phone Number

Go to Explore Products on the left side menu and select Phone Numbers.  Select Manage > Active numbers sub-menu from the Phone Numbers menu now displayed in the left panel. 



Now either select or purchase an phone number with SMS and MMS capability.  Go to the Messaging section (at the bottom of the Phone number page) and enter the following URL as the Webhook in the A Message Comes In category.  Ensure the URL is marked as HTTP POST in the pull down field to the right of the URL field. 






Step 3: Submit your connection details

Enter the Twilio connection details into the form below:

  1. Select "Twilio" as the SMS service provider
  2. Enter your Account SID into Integration Data 1 (step 1)
  3. Enter your Auth Token Integration Data 2 (step 1)
  4. The phone number we can use to test the service is working correctly (step 3)