1. The cache in the Webex client can be cleared using the following steps
2. Sign out of and close the Webex client.
3. Open the Task Manager by holding Ctrl + Alt + Del on your keyboard.
4. Click More details.
5. On the Processes tab, right-click Webex and select End Task.
6. Right-click on the Windows Start button and click
Run or press
Windows Logo
+ R
7. Enter the command below
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%USERPROFILE%\AppData\Local
8. Press Enter
9. Locate the CiscoSpark folder. Delete all contents of the folder.
10. Launch Webex