How to add YakChat in the Webex sidebar

How to add YakChat in the Webex sidebar

Overview

Adding YakChat to the Webex sidebar provides instant access to the messaging app. 

How to Add YakChat to Your Webex Side Panel

Follow these simple steps — 

  1. Open Webex

    1. Launch the Webex app on your computer.

  2. Access the App Hub

    1. Look at the left side panel.
    2. Click the three dots (…) to open the options menu.
    3. Select App Hub from the menu.

  3. Find YakChat

    1. In the App Hub, use the search bar to type “YakChat”.
    2. When YakChat appears in the search results, click on it.

  4. Add YakChat to Side Panel

    1. Click Add App.
    2. Then select Open from Side Panel.
    3. This will make YakChat easily accessible in your side panel.

  5. Launch and Sign In

    1. You will now see the YakChat logo in your Webex side panel.
    2. Click on the logo to launch YakChat.
    3. Sign in to your YakChat account.

  6. Start Messaging

    • You’re ready to send and receive messages directly from Webex! 

Webex Control Hub Settings

Info
Important: For the YakChat embedded app to work as built, including displaying the messages notifications badge, the following settings must be enabled in Webex Control Hub by your organization's Webex Admin. 

  1. Open Webex Control Hub

    1. Login to the Webex Control Hub as an Admin.

  2. Access the Embedded Apps 

    1. On the left side panel, open the Apps menu.
    2. Select the Embedded Apps section.

  1. Find YakChat

    1. Find YakChat in the App name list.
    2. When YakChat appears in the search results, click on it.
    3. A right-side panel with the YakChat application settings will open.

  2. Configure YakChat application settings

    1. Under Choose who has access to this app, select All users.
    2. Select the Recommend tick box.
    3. Under Sidebar settings, enable the following
      1. Show app in sidebar
      2. Make always on
      3. Allow this app to access Personally Identifiable Information (optional)
    4. See the screenshot below as a reference.
      YakChat application settings in Webex Control Hub

Adding the YakChat App to Webex video tutorial.


     

Info
You may need to re-sign in to the Webex app for the embedded app to be added to the sidebar.