Contact Management - Manage Group Tags

Contact Management - Manage Group Tags

Overview

Group tags allow users to group and categorize contacts by department, region or any other common characteristic. 

Manage Group Tags

This article will guide you on how to create and delete a group tag, add contacts to a tag, search and view contacts within a group tag, message contacts 
  1. In the YakChat app, open the Contacts window by selecting 'Contacts' from the drop-down main menu.
  2. Then click on the Group tags tab.  

Create a Group Tag

To create a new Group tag:
  1. Click the Add Tag button next to 'Add contact' at the top right corner of the Contacts page.
  2. Enter the tag name, and click Save.
  3. Your new group tag is ready to use. 

Delete a Group Tag

  1. To delete a Group tag, select the Group tag from the tag list.
  2. In the Tag information panel, click on the three dots and select Delete group tag.
  3. Confirm your action. 

Add Group Tags to a Contact

You can add tags to a contacts in multiple ways:
  1. When creating a new contact, by selecting one or more tags with the Add tags button.
  2. You can also add group tags in the same way to an existing contact.
  3. From the Chats window, by opening the Contact information panel. 

Add Group Tags to Multiple Contacts 

Idea
New functionality
You can quickly add tags to multiple contacts at one by following these steps:
  1. Navigate to the Contacts page.
  2. Filter or search to display the specific contacts you want to tag.
  3. Select contacts by ticking the checkboxes next to each contact.. This allows you to select multiple contacts at once.
  4. To select all contacts displayed, tick the checkbox next to the Add to tag button.
  5. Click the Add to tag button.
  6. In the pop-up window, select the tags you wish to apply.
  7. Click Apply to add the tags to the selected contacts.

Messaging Group Tags

Find a Group tag 

  1. Open the Contacts window by selecting 'Contacts' from the dropdown menu. 
  2. Then, click on the Group Tags tab.
  3. In the search bar enter the name of your Group tag.

Message a Group tag

There are multiple ways to send a message to a Group tag:
  1. Through the Group tags page
    1. Locate and select the desired Group tag.
    2. In the Tag Information panel, click the Message contacts button to send a message to everyone in that group tag. 
    3. Compose your message and click Send
  2. From the Contacts tab
    1. Choose a contact within the group tag.
    2. Click on the tag name. 
    3. On the tag tile, select Message contacts to start a conversation with everyone in that group tag. 
  3. From the Chats window
    1. Open the Chats window by selecting 'Chats' from the dropdown menu. 
    2. Click the '+' button to send a new message.
    3. In the 'To:' bar type and select the name of the desired Group tag.
    4. All contacts in the Group tag will be added to the message. 
    5. Write and send your message as usual.